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We happy customer word-wide

We
Think-& Solve.

We believe in creating value through impactful partnerships. Let us help you drive growth, elevate customer experiences, and achieve sustainable success.

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Beyond visions within reach

We deliver world-class BPO services that empower businesses to excel while fostering social
impact through community-focused initiatives like impact sourcing. We aim to combine
technology and skilled talent to provide exceptional support and drive meaningful change.

Why Partner with AscendEdge

We’re your thought partner + sounding board. 365/24/7, we channel all our energy, past successes, and collective expertise toward your success.

Commitment to Quality

We deliver measurable results with every project, ensuring our performance aligns with your business objectives through detailed KPIs and scorecards.

Robust Recruitment and Training

Our rigorous hiring process ensures only the most qualified candidates join our team, with
extensive training tailored to client-specific needs.

Business Continuity Planning

We prioritize operational resilience with proactive disaster recovery measures, 24/7 IT monitoring, and comprehensive data security protocols.

Impact Sourcing

We’re committed to uplifting communities by providing opportunities for underrepresented
groups, creating a positive social and economic impact.

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Testimonials

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When we talk about Alts, we do not mean a typical business partner, but rather a team that collaborates with us daily, always there for us when we encounter difficulties and celebrate achievements. We see in Alts our best ally for success!

Charry Maron

Developer

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Charry Maron

Developer

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Charry Maron

Developer

Our exclusive services

Supercharge your business through remote talent specialized in the following services:

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Inbound

Outbound Call

Answering inquiries
Managing complaints
Enhancing customer retention
24/7 live chat
Targeted customer acquisition
Upselling and cross-selling
Market research

Data Entry & Transcription Services

IT Management Services

Virtual Assistant Services

Industries We Serve

We cater to a wide range of industries, delivering tailored solutions that address specific needs and challenges.

1. Banking, Financial Services & Insurance (BFSI): Advanced customer service and compliance support.
2. Retail & e-Commerce: Optimizing customer engagement and driving repeat sales.
3. Telecommunications: Reliable support for billing, inquiries, and technical troubleshooting.
4. Healthcare & Life Sciences: HIPAA-compliant solutions for patient-centric communication.
5. Travel & Tourism: Seamless booking and customer support services.
6. Utilities: Efficient customer inquiry management and billing services.
7. EdTech and High Tech: Tailored support for educational platforms and tech startups.